ECM • CCM • CXM • Cloud

Architecting the Future of Digital Experience.

13+ years transforming complex legacy infrastructure into agile, cloud-native ecosystems. Specializing in regulatory communications and enterprise content strategies.

Latest from the Lab: Efficiency Takes Center Stage: New LLMs Optimize Costs, AI Agents Reshape Dev Workflows, and Infrastructure Investments Surge

Selected Work

Key enterprise initiatives and transformations.

Managing and leading a cross-functional team to orchestrate digital migration initiatives for a major Canadian insurer with accessibility compliance at the forefront. Transforming a large repository of legacy member statements to modern cloud-ready architectures (SmartComms) along with coordinating with business stakeholders to ensure alignment with business objectives. Architecting AI-based PII validation tools and automating QA with Python.

TCS SmartComms AI Python
May 2025 – Present

Leading digital migration initiatives for a major Canadian bank and US insurer. Techincal pitch to another major Canadian bank in identifying potential migration strategy and winning a cumulative projects worth 3.5 million.

TCS Quadient Python Team Lead
Dec 2020 – Apr 2025

Enterprise Technology Stack

AWS
Jenkins
Quadient
SmartComms
Docker
Python
Kiran Prasad

About Me

I'm the person who gets called when a 15-year-old system needs to talk to modern infrastructure—and when business teams need someone to explain why the "simple" change isn't actually simple. I spend most days working on CCM platforms and cloud migrations, trying to make things both better and less fragile.

Outside of work, I run local LLMs on my home setup and build small tools that solve real problems I've run into. The kind of stuff that doesn't make it to your resume but actually gets used.